06 / Frequently asked questions
Clear answers about Immo OFF.
01Is the immobiliser responsible for every starting problem?
No. The battery, power supply, starter, key, aerial, wiring, fuel system, engine management and vehicle communication can cause similar symptoms.
02Why does the engine crank but not start?
It may be related to missing start authorisation, but also to fuel supply, ignition, sensors, engine management or voltage. Fault codes and live status data must be assessed together.
03What does “start authorisation missing” mean?
At least one system involved reports that the expected authorisation or communication for starting is incomplete. Diagnosis is needed to identify the component or assignment responsible.
04Can a used engine ECU be adapted?
Depending on hardware, software version, data access and vehicle configuration, cloning, programming or adaptation can be assessed. A general commitment based only on the vehicle model is not possible.
05What evidence is needed for Immo OFF?
Before any possible work, authority to act in relation to the vehicle must be credibly demonstrated. The specific documents and secure verification process are agreed case by case after the technical initial assessment; identity documents must not be sent through the general web enquiry.
06Is Immo OFF permitted on public roads?
Section 38a of Germany’s StVZO requires passenger cars to have an immobiliser. Blanket approval for Immo OFF on public roads is therefore not possible. Permissibility, operating permit and approval status must be clarified for the vehicle and intended use before a modification.
07Can you decide immediately from a fault code?
No. The code must be assessed together with the reporting control unit, key status, starting behaviour, power supply and vehicle communication.